We accept the following credit cards: Visa, MasterCard, American Express, and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.
IndieCarry.com is working every day to bring YOU the best prices possible. Should you find a better price elsewhere let us know! We won't only match the price, but we will give you 10% the difference off as well! Just provide us a link to where you found the product. Excludes manufacturer discounts.
We will refund most merchandise returned within 30 days of the purchase date. Items must be unused and in the original packaging. Customized items, unsealed books, and software cannot be refunded, however, defective merchandise will be dealt with on a case-by-case basis. International sales are considered final, with exception of product defects. A restocking fee of 10% will be charged for apparel, jackets and luggage (includes all backpacks, purses and bags). The restocking fee will be waived for product exchanges. The customer is responsible for shipping fees on a returned item.
Most orders received before 1:00PM will ship the same day, provided the product ordered is in stock. Most orders received after 1:00 PM will ship the next business day. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by IndieCarry.com or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
Any order over $150 will ship free of shipping charges within the contiguous United States.* It is up to the discretion of IndieCarry.com as to the method of shipping.
*Free Shipping, when offered, to Alaska and Hawaii will be shipped via USPS Parcel Post unless another shipping method is selected and paid for.
Multiple Product Orders
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
We will ship your product as it becomes available. Usually, products ship within 24 hours, or by the next business day if your order is received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. IndieCarry.com reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
We apologize if you didn't find everything you were looking for. If you have a product that you would like to see at IndieCarry.com let us know! If we add your product we will grant you 50% off your next order.*
*Product suggestion referral discount applies to orders up to $150. Excludes handmade and custom products. Customer is responsible for all taxes and shipping charges.
Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, IndieCarry.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, IndieCarry.com shall immediately issue a credit to your credit card account in the amount of the incorrect price.
Cannot combine discount offers. IndieCarry.com shall have the right to refuse or cancel any discount orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, IndieCarry.com shall immediately issue a credit to your credit card account in the amount of the incorrect price.
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether IndieCarry.com signs them or not. We reserve the right to make changes to this site and these Conditions at any time.